Legal
Terms and Conditions
By accessing or using EduOne, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
Welcome to EduOne, an AI-powered Learning Management System (LMS) designed to support teachers, students, parents, and educational institutions through advanced technology for exam paper creation, grading, learning management, and analytics.
EduOne is a product developed and operated by FONIX EDU (PVT) LTD, a company registered in Sri Lanka under registration number PV00335730, with its registered office at:
35/1/1, Bandaranayaka Mawatha, Ratnapura, Sri Lanka
Official Websites: www.eduone.lk · www.eduonex.com
Contact Email: contact@fonixedu.com
Contact Number: +94 77 033 4020
By accessing or using EduOne through our website, Android application, or iOS application, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with these terms, you must not use the EduOne platform.
1. Platform Description
EduOne is an AI-powered Learning Management System (LMS) that provides tools including but not limited to:
- AI-assisted exam paper creation
- AI-assisted answer grading
- Student performance analytics
- Question banks
- Exam management
- Result reporting
- Teacher and institute management tools
EduOne is intended for use by:
- Teachers teaching any subject or curriculum worldwide
- Students from approximately 8 years of age to university level
- Parents monitoring student academic progress
- Educational Institutes and Administrators
Access levels include:
- Teacher Accounts
- Student Accounts
- Parent Accounts
- Institute Admin Accounts
Super Admin access is restricted exclusively to FONIX EDU (PVT) LTD.
2. AI-Assisted System Disclaimer
EduOne uses Artificial Intelligence technologies to assist in:
- Question generation
- Grading
- Evaluation
- Analytics
- Learning recommendations
While EduOne strives to provide accurate outputs, AI-generated results may contain errors. Users acknowledge and agree that:
- AI outputs are assistive tools, not final authoritative academic decisions.
- Teachers are responsible for reviewing, verifying, and confirming AI-generated grading or evaluation before releasing results to students.
- EduOne shall not be held responsible for academic decisions made solely based on AI outputs.
AI Hallucination Disclaimer
AI systems may occasionally produce incorrect or misleading results. Based on current testing and system performance:
- English answer grading may contain a hallucination rate of approximately 4% – 7%.
- Sinhala answer grading may occasionally produce higher error rates due to handwriting clarity, scanning quality, and character readability.
Users must review and confirm results before finalizing academic decisions. EduOne continuously improves AI accuracy but does not guarantee 100% correctness.
3. User Accounts
Users must create an account to access most EduOne features. Users agree to:
- Provide accurate information
- Maintain the security of their account
- Keep login credentials confidential
- Notify EduOne immediately if unauthorized access occurs
EduOne reserves the right to suspend or terminate accounts that violate these Terms.
4. Acceptable Use
Users agree not to misuse the platform. Prohibited activities include but are not limited to:
- Abusing AI features
- Attempting to manipulate grading systems
- Scraping or extracting system data
- Unauthorized access attempts
- Distributing harmful software
- Academic cheating or fraud using the system
- Interfering with platform security
EduOne may suspend or terminate accounts without prior notice if such activities are detected.
5. Wallet and Points System
EduOne operates using a Point-Based Wallet System.
- 1 Point = 1 Sri Lankan Rupee (LKR)
- Points can be used to access certain platform features including AI-powered tools.
Wallet top-ups may be completed through:
- Bank Transfer
- Integrated Payment Gateway (IPG)
Important Conditions
- Points are non-refundable.
- Points cannot be converted back to cash.
- Points can only be used within the EduOne platform.
EduOne reserves the right to update pricing or point requirements for features at any time.
6. Intellectual Property
Teachers retain ownership of the content they upload, including:
- Exam papers
- Questions
- Answer scripts
- Teaching materials
However, by using EduOne, users agree that EduOne may anonymously and securely use uploaded educational content to improve AI models, system performance, and educational tools. No personally identifiable information will be used for such improvements.
All platform software, technology, and system designs remain the intellectual property of FONIX EDU (PVT) LTD.
7. Data Storage and Security
All platform data is securely stored using Microsoft Azure Cloud infrastructure. EduOne takes reasonable measures to protect data through:
- Secure cloud infrastructure
- Encryption and security controls
- Controlled access management
However, no online platform can guarantee 100% security, and users acknowledge this inherent risk.
8. Platform Availability
EduOne aims to provide continuous service availability. However, service interruptions may occur due to:
- System maintenance
- Technical failures
- Security updates
- Infrastructure issues
EduOne is not responsible for losses caused by temporary service interruptions.
9. Limitation of Liability
To the maximum extent permitted by law, FONIX EDU (PVT) LTD shall not be liable for:
- Academic outcomes
- Grading decisions made by users
- AI-generated errors
- Loss of data due to user actions
- Indirect or consequential damages resulting from platform use
Users agree that the platform is used at their own risk.
10. Account Suspension and Termination
EduOne reserves the right to suspend or terminate accounts that:
- Violate these Terms
- Misuse AI tools
- Attempt to exploit the system
- Engage in fraudulent academic activity
- Compromise platform security
Suspension may occur without prior notice.
11. Platform Access
EduOne can be accessed through:
- Official Websites: www.eduone.lk and www.eduonex.com
- Mobile Applications: Android and iOS
Use of the platform through any of these channels is subject to these Terms and Conditions.
12. Modifications to Terms
EduOne may update these Terms and Conditions from time to time. Updated versions will be published on the EduOne platform. Continued use of the platform after updates indicates acceptance of the revised terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from the use of EduOne shall fall under the jurisdiction of Sri Lankan courts.
14. Contact Information
For questions or concerns regarding these Terms, please contact:
FONIX EDU (PVT) LTD
Email: contact@fonixedu.com
Phone: +94 77 033 4020
Office Address: 35/1/1, Bandaranayaka Mawatha, Ratnapura, Sri Lanka